Roku guarantees to resolve issues with HBO, Netflix, and more brought on by 10.5 update

Roku states it’s doing work to take care of troubles that buyers have been reporting subsequent its 10.5 program update. TechCrunch claimed the difficulties before on Monday, citing posts on Reddit and Roku forums the place users stated that apps like HBO Max, ESPN, Disney Moreover, and additional would not allow them to look at any video articles right after updating the OS on their intelligent TVs.

In accordance to Roku, “certain older Roku Tv types or more mature Roku Ultra players” are afflicted by the problematic update. In a write-up on its discussion board, the corporation instructs buyers with Roku Extremely styles 4660, 4661, 4662, or 4670, and users with a Roku Television model 7XXX to manually test for a software update, and tells proprietors of other gadgets to subscribe to the thread for future aspects.

TechCrunch suggests Roku has been having people roll again their OS to a past version on a case-by-case foundation, just after the consumer contacts guidance with details about their equipment. While at least just one Reddit consumer has noted seeing a prompt to “upgrade” from 10.5 to 10., Roku does not point out that it’ll be greatly giving a downgrade in its posts on Twitter or its message boards.

Though Roku users have also described challenges with streaming utilizing the YouTube Television app, that specific concern does not surface to be restricted to just a single platform — Android Police stories that YouTube Television set buyers have been having issues throughout almost just about every product, from streaming packing containers like Apple TVs, Amazon Hearth sticks, and even Google’s own Chromecasts, to consoles and good TVs (nevertheless it notes that iOS and Android end users seem to be unaffected). YouTube’s assist team initially stated that it was functioning on a resolve for the issue on Roku products, but later on explained that the organization was seeking into the problem on other products as well.

When it is definitely odd that the two troubles look to be taking place at the same time, they really don’t seem to be to be relevant supplied that YouTube Television people are observing freezes irrespective of machine. Thankfully, both equally businesses show up to be operating on ironing out the complications. Roku is actively updating its support post with guidelines to examine for updates, and Android Law enforcement notes that YouTube Tv is getting less outage experiences on DownDetector.com.

Although the take care of for Roku people could fix their problems with Netflix, Hulu, and other streaming providers, their YouTube Tv set problems may possibly not be over — Roku and Google are actively feuding above the YouTube Tv not becoming offered on the platform’s store, and Google has threatened to stop distributing its common YouTube app on Rokus as perfectly appear December.

About the author: Joshua Parker

Tv maven. Twitter advocate. Hardcore troublemaker. General web guru. Professional problem solver.

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