Southwest worker hospitalized immediately after currently being assaulted by woman passenger

A feminine operations agent was “verbally and physically” assaulted by a woman passenger as a flight from Dallas to La Guardia Airport in New York City was boarding, Southwest informed CNN in an email. The employee was transported to a community medical center and released on Saturday evening, according to the e-mail. She is at dwelling resting, the airline said.

“Southwest Airlines maintains a zero-tolerance policy concerning any type of harassment or assault and completely aid our personnel as we cooperate with nearby authorities with regards to this unacceptable incident,” the electronic mail claimed.

Southwest reported the passenger was taken into custody by community regulation enforcement. CNN has attained out to the Dallas Police Office for far more data but has not heard again.

The incident is one particular amid lots of verbal and bodily attacks on flight staff members that have been claimed for the duration of the Covid-19 pandemic. Flight crews have claimed 5,114 unruly passenger incidents due to the fact the begin of 2021, in accordance to the Federal Aviation Administration. FAA facts reveals additional than 70% of incidents were over masks.
Unruly passenger incidents rising again, FAA data shows

The incidents have ranged from shouting to spitting and physical altercations with airline personnel.

In Could this year a Southwest Airlines passenger who allegedly punched a flight attendant was fined much more than $26,000, the FAA mentioned.
The agency introduced previously this thirty day period it experienced fined 10 violent airline travellers a total of almost $250,000.

About the author: Alan Leonard

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